State Farm® Insurance Agent Scott Schoeneman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Martens
October 25, 2024
5
out of
5
rating by Sandra Martens
"I cannot recommend Tiffany warmly enough, she has been going above and beyond to help me every time I had an issue that needed attention. Great job and thank you, Tiffany!!!"
We responded:
"We get to see Tiffany going above and beyond on a daily basis. Thanks for your kind words Sandra! "
Anton Swarm
September 26, 2024
5
out of
5
rating by Anton Swarm
"Tiffany and Logan have been very helpful with all of my insurance needs from car to personal umbrella to home insurance. They help make the whole process seamless and affordable."
We responded:
"Thank you, Anton! I’m thrilled you’ve found Tiffany and Logan helpful. If you have any questions, please us know. - Scott"
Jackie Means
June 24, 2024
5
out of
5
rating by Jackie Means
"Excellent service...all people I talked with over 7-8 months were extremely friendly and helpful....thank you so much for your help during a difficult time!"
We responded:
"Response to Jackie Means: Thank you, Jackie, for your kind words! I’m glad you received excellent service and that our team was friendly and helpful throughout the past few months. We're here to support you, especially during difficult times. If you need any further assistance, please don't hesitate to reach out. We're here to help!-Scott"
Donna Danielson
June 17, 2024
5
out of
5
rating by Donna Danielson
"Tiffany in Scott Schoeneman's office is fantastic. I had a perplexing problem with insurance premium notices after moving to a new place and selling two old condos. She waded through lots of correspondence and solved the problem. She was so patient!"
We responded:
"Thank you for working with us getting things worked out. Tiffany definitely gets the hard projects but is so good at it. Thanks Donna!"
Thomas Michalsen
March 25, 2024
5
out of
5
rating by Thomas Michalsen
"I moved all my policies to this agency 9 months ago. I told Scott he had some big shoes to fill after having been with my previous agent for 25 years. The treatment from everyone here has been wonderful. Scott, Logan, and Tiffany are courteous, timely, knowledgeable, and friendly. Recently, Tiffany went above and beyond her responsibility to clear up and handle bank requests that had nothing to do with State Farm. Wow. 100% recommend this agency."
We responded:
"Thank you for your heartfelt review, Thomas! We're honored you chose our office, especially after a long-standing relationship with your previous agent. It's fantastic to hear that Logan and Tiffany have provided you with outstanding service. Tiffany's exceptional effort reflects our dedication to going above and beyond for our customers. We're thrilled to have gotten your recommendation and may be able to help whenever needed. Thank you! - Scott"
MelissaM Metzler
February 29, 2024
5
out of
5
rating by MelissaM Metzler
"Wonderful insurance agent, great customer service including Tiffany. I highly recommend. Prompt reimbursement. Thank you Team Scott!"
We responded:
"We are so grateful for your review! Thank you for taking the time to share your positive feedback. Please let us know if we can help with anything further. – Scott "
Kathleen Biegalski
February 15, 2024
5
out of
5
rating by Kathleen Biegalski
"I can't say enough about this agency! We have had a very difficult few months since my car accident in December. Not only did they process our claims very quickly, every single agent expressed concern for me since I had sustained some serious injuries. When my husband called, they assisted him when our only vehicle stranded him when he was on his way to see me at the hospital. It was a very stressful time for both of us, and the people at this agency were there for us when we needed them the most!"
We responded:
"Thank you for sharing your experience, Kathleen. I'm so sorry about your accident. I'm relieved we could be there for you and your husband during such a difficult time. Our team is committed to providing support and quick assistance, especially when our customers need it most. Your kind words mean a lot to us. Please know that we're here for you, not just in times of need. Please don't hesitate to reach out if you need anything in the future. -Scott"
Lisa V
February 9, 2024
5
out of
5
rating by Lisa V
"Received a reimbursement check for bodywork that I paid for shortly after I submitted. Nice followup."
We responded:
"Lisa we appreciate your feedback regarding the reimbursement check. It’s great to hear that our follow-up was satisfactory. We always strive to provide efficient and prompt resolutions to our customers. If there's anything else we can assist you with, please feel free to let us know. Thank you for your review!"
Michael and Orlaine Gabert
February 1, 2024
5
out of
5
rating by Michael and Orlaine Gabert
"Tiffany came out to the car to pick up my receipt and sent the check immediately. This was a great help since I didn't have to get my walker out of the trunk and carry it up the steps. Thank you."
We responded:
"Michael & Orlaine Thank you so much for your kind words! Tiffany truly goes the extra mile to ensure that every customer is taken care of."
Tanya Ann
October 29, 2023
5
out of
5
rating by Tanya Ann
"Scott and his team are amazing!! Highly recommend!"
We responded:
"Tanya, thank you so much for your kind words and the recommendation! It's great to hear you had an amazing experience with our team. Providing excellent service and support to our customers is a top priority at our office. If you ever need further assistance or have any questions, please reach out. We're happy to help. -Scott"
Sherry
October 19, 2023
5
out of
5
rating by Sherry
"Great agent with a great staff! Very helpful with short turn around times."
We responded:
"Shari, We are truly appreciative of your kind words and the opportunity to serve you! Our team is dedicated to providing great service, and we're thrilled to hear that you found us helpful, even with tight deadlines. If you ever have more questions or need assistance in the future, please don't hesitate to reach out! - Scott"
LaRae Bagnall
October 18, 2023
5
out of
5
rating by LaRae Bagnall
"Tiffany and Scott have been wonderful to work with. Very responsive and happy to answer all my questions!"
We responded:
"Your feedback is greatly appreciated, LaRae! It's been a pleasure to assist you. Our team wants you to feel confident in your decision to work with us. If you ever have more questions or need further assistance, please know that Tiffany and I are here to help. - Scott"
Amy Kelly
September 22, 2023
5
out of
5
rating by Amy Kelly
"Always very helpful above and beyond to help me with my needs Tiffany Rass is a great employee"
We responded:
"Hi Amy! Thank you so much for your review! I truly appreciate your feedback. Tiffany is indeed an outstanding member of our team, and we're fortunate to have her. Please don't hesitate to reach out for further assistance moving forward! – Scott"
Leslie B
September 6, 2023
5
out of
5
rating by Leslie B
"I called about switching to State Farm and Logan sent me a few quotes. Called back and set up a plan I'm happy with. Thanks, Logan!"
We responded:
"Thank you for the awesome review. I'm happy you had a great experience working with Logan to obtain an insurance policy that's appropriate for you. If you have any questions, please call us any time. - Scott "
Gina
June 22, 2023
5
out of
5
rating by Gina
"I recently moved from another state and had to change my insurance agent. I made an appointment with Scott to review my old policies, and get new coverage in Wisconsin. Scott took all the time I needed to review and update my coverage. He is very knowledgeable, and was able to get me much better coverage at slightly less than had been paying. I highly recommend giving Scott a call if you are looking to update any of policies."
We responded:
"Thanks Gina! I'm thankful to be able to work with you. Welcome back to Wisconsin!"
brittany pigeon
June 9, 2023
5
out of
5
rating by brittany pigeon
"Tiffany was very helpful and her follow-up with us shows her thoughtfulness and loyalty to the Company as a whole. Highly recommend!"
We responded:
"Brittany Thank you for taking the time to leave us a review! We appreciate Tiffany’s dedication to the team and especially to our customers. I will be sure to let Tiffany know you gave her a shoutout! "
Aubrey Klinger
June 8, 2023
5
out of
5
rating by Aubrey Klinger
"I spoke with Tiffany in regards to switching our home and auto policy over to State Farm. She was extremely helpful, quick and knowledgeable with any questions I had and the signing up process. I was able to switch my policies over within a day and they saved me a good amount of money compared to my old policy!! I highly recommend Tiffany and the team at Scott Schoenemam State Farm!"
We responded:
"Thanks Aubrey! We appreciate your kind words. We look forward to working with you! "
Corie Bubolz
May 19, 2023
5
out of
5
rating by Corie Bubolz
"Great fast quotes and very friendly helpful agents! Highly recommend."
We responded:
"Thanks Corie! We appreciate your recommendation. -- Scott Schoeneman State Farm Sturgeon Bay"
Rachel Toft
April 29, 2023
5
out of
5
rating by Rachel Toft
"Tiffany was everything. I wanted to cry and she fixed all my problems in a snap. Tens across the board."
We responded:
"Thanks Rachel She fixes a lot of things over here too! Thanks for the review. "
barbara nelson
April 18, 2023
5
out of
5
rating by barbara nelson
"I was very happy to have Tiffany help me with my questions. She gave me all the answers I needed. I have been with State Farm for many years and I am so glad to see that you hired a very good customer service representative"
We responded:
"Thanks Barbara -- Tiffany does a great job and we're so happy to have her on the team. Thank you for your State Farm loyalty! We enjoy working with you! "
Kali Danforth
April 13, 2023
5
out of
5
rating by Kali Danforth
"Very helpful on my needs would recommend state farm to others"
We responded:
"Hi Kali - Thank you for taking the time to leave us a review! We are so happy to hear that you were happy with our service and would recommend our local State Farm business to others. We pride ourselves on providing our customers with the best possible service, and we are always looking for ways to improve. If we can help with any questions you may have in the future, don’t hesitate to reach out to our team at any time! - Scott"
Peggy Enquist
March 9, 2023
5
out of
5
rating by Peggy Enquist
"I have had nothing but great experiences with Scott and his entire staff. Scott has bent over backwards to get me coverage on a litany of assets, from property to boat, camper and rentals!"
We responded:
"Thanks Peggy! I'm honored to work with you."
Amy Weckler
January 23, 2023
5
out of
5
rating by Amy Weckler
"The team at Schoeneman State Farm went above and beyond to help my family and I get the best rates and coverage we needed. I will refer Logan and State Farm to my friends and business colleagues.."
We responded:
"Hi Amy - Thank you for the kind review of our business and for spotlighting the level of customer service that Logan, and the rest of our team has provided for you. Always happy to help however we can! Let us know if we can assist with any questions you may have in the future. - Scott"
Abraham Sarmiento
January 5, 2023
5
out of
5
rating by Abraham Sarmiento
"Very easy and fast, also explained everything really well."
We responded:
"Logan enjoyed working with you too! Thanks for your trust in us."
Dione Brunswick
December 6, 2022
5
out of
5
rating by Dione Brunswick
"We found out about this agency from our daughters brother in law, we are a close family, his name is Logan Narance, he told us to check it out. I gave him all the details of everything we needed, two vehicles, a boat and trailer and renters insurance, je got back to me with everything I needed and took care of it from there. Smooth easy transition and we were insured for everything! We have the drive safe units in our vehicles and went down from $129.00 for everything to $84.00 a month, mind blowing, these guys are awesome and Scott has obviously taught Logan a lot, I tell everyone to go to them!!"
We responded:
"Hey Dee! – Wow, Thank you for those kind words! We take pride in making the switch a smooth and easy process for the customer. Love seeing that we were able to make it easy and save you guys money in the process. Happy to work for you! Give us a call if there is anything else we can help with in the future. "