State Farm® Insurance Agent Scott Schoeneman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christina Studebaker
June 1, 2026
"Tiffany helped me resolve issues with a less-than-satisfactory experience having my car towed near Milwaukee after it broke down on the highway. The tow experience was bad, but my local State Farm team was helpful and worked to get me a refund afterwards! That doesn't happen often, but Tiffany helped make it happen! Thank you!"
Karyn Herndon
May 26, 2026
"Within minutes of needing a specific form, Tiffany sent it to me."
"Hi Karyn, Thank you for the great review! We’re so glad Tiffany was able to help out within minutes. We appreciate your trust and we’re here to help anytime you need."
Marie Strauch
May 20, 2026
"Kayla was super helpful and answered all my questions."
"Hi Marie Thank you for your wonderful review! We’re so glad Kayla was super helpful and able to answer all your questions. We truly appreciate your support—please don’t hesitate to reach out anytime you need help with your property or vehicle insurance. "
Theresa Moran
May 19, 2026
"Scott has always been responsive and professional. I recently needed something in a hurry and Tiffany was amazing got what I needed before we even got off the phone. Super helpful 5 out of 5"
"Thanks so much for the great review! We’re happy to hear we have always been responsive and professional, and that Tiffany was able to jump in quickly and get you what you needed—before you even got off the phone. We truly appreciate your 5-star rating!"
DIANA WALLACE
May 12, 2026
"I have been working with both Kayla and Tiffany and they are sensational. Kayla should become an agent; she is clearly very experienced. Tiffany is thorough and accurate and both give you nearly immediate responses. Because I moved about 100 miles from the office, I considered transferring my insurance to another State Farm near my new home but after working with these two ladies, I'm staying put!"
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Kayla and Tiffany have provided you with such exceptional service. We agree—they’re both fantastic team members! It means a lot that you’re choosing to stay with us despite your move. We look forward to continuing to support your insurance needs for years to come!"
Terry Ann Morris
May 12, 2026
"Tiffany is a pleasure to work with! She responds to emails quickly and is very detailed oriented!"
"Thanks for the great feedback! We’re glad Tiffany has been so helpful and quick to respond. We’ll be sure to pass along your kind words!"
Mary Collins
May 11, 2026
"Scott and his whole staff have been nothing but kind and helpful over the years. They always take time to be thorough, whether it's to explain coverage options or issues with claims."
"Thanks so much for your kind words! We’re really happy to hear that Scott and the team have been helpful and took the time to explain everything clearly over the years. It means a lot to us to know you feel supported with your coverage and claims. We appreciate you and look forward to helping you whenever you need us!"
Gina Nitsch
April 29, 2026
"Scott and his associates provided us great service and guidance with our insurance needs while we lived in Sturgeon Bay. They continued this service during our move out of state and we wholeheartedly recommend Scott and his team if you are in need of auto, home or other insurance. We believe they will provide you both the service and coverage that will meet your needs."
"Thank you so much for your kind words and thoughtful recommendation! We're delighted to hear that Scott and our team were able to provide you with excellent service and guidance throughout your time in Sturgeon Bay and even during your move out of state. It’s our goal to ensure every client feels confident and well-covered, no matter where life takes them. We truly appreciate your trust and support, and we're always here to assist with any of your insurance needs in the future!"
Al Watson
April 29, 2026
"Scott and Kayla have always been available to handle our auto and home insurance needs promptly."
"Thank you so much for your kind words!"
Mike Serpe
April 22, 2026
"Always a pleasure to work with. Every on the staff is responsive and professional."
"Thanks so much! We’re really glad to hear that — it’s always great working with you too. Looking forward to the next time!"
Devon Bedtka
April 17, 2026
"I can’t say how attentive, and responsive the people at Schoeneman State Farm are. Tiffany sent me over an email about my policy and wanted to go over it with in an hour I was sitting down having a conversation and getting just the right coverage I needed for my situation. They are beyond helpful. Never knew an insurence company to want to get you the lowest price. Wouldn't want any other office helping me way to go Tiffany and Scott!"
"Thank you so much for your wonderful feedback! We’re delighted to hear that we provided attentive and responsive service to help you find the perfect coverage at the best price. It’s our goal to make insurance straightforward and affordable for every client. We truly appreciate your trust and look forward to continuing to support you!"
Tim Wick
April 17, 2026
"Thanks Tiffany for resolving a billing issue that originated with me!"
"No problem at all! We’re happy we could help get the billing issue sorted out. Thanks for your patience, and feel free to reach out anytime if you need anything else!"
Jennifer Fischer
April 17, 2026
"Kayla and Scott made the process of filing our claim and having our truck repaired so easy. They were great to work with!!"
"Thank you so much for your kind words! We’re thrilled to hear that Kayla made the claims process and truck repair easy for you. We’ll be sure to share your feedback with her - She'll be happy to know she made a great impression. If you need any further assistance, please don’t hesitate to reach out!"
Isak Nelson
April 16, 2026
"Great experience!"
"We’re thrilled to hear you had a great experience with us. If you ever need anything else, don’t hesitate to reach out!"
Karen N
November 23, 2025
"I had an issue with State Farm insurance that wasn't related to the Schoeneman agency but Tiffany went above & beyond to help resolve it. In this day & age of questionable customer service, the team at the Schoeneman agency are top shelf. Highly recommend!"
"Thanks for your comments. I'm happy this issue is resolved. We appreciate your review!"
George Freeman
October 31, 2025
"As always, Tiffany was right on top of our request and followed through immediately!"
"Thanks for the review George. I agree, Tiffany is always on the ball. Thank you!"
Emily Fiorito
June 11, 2025
"Door county State Farm, Scott Schoeneman. I had car and camper insurance through state farm for years. last year they raised our car insurance by over $1000. So we switched to a different insurance company. we left the trailer with State Farm for the time being. my last email with Scott was that our policy would continue with the camper for the same rate as the previous year, we wouldn’t receive a bill for 2 months. Well 2 months later I get a letter from the lien holder that we dont have camper insurance. They tried telling me that it never was sent through and tried to give me a higher rate. they wouldn’t do anything to correct their mistake. Horrible company, horrible customer service. Crooks!"
"We appreciate your feedback, though we’re disappointed to hear about your experience. It's clear that we did not meet your expectations, and we take this seriously. We always aim to provide quality service and products, and your comments will be reviewed internally. However, we would like to clarify that this was a requested cancelation that we were unable to reverse. If you’d like to discuss this further, please reach out directly at 920-743-1800. We value all customer feedback and are committed to continuous improvement. - Scott "
chris pfister
May 15, 2025
"What can I say ive always used State Farm insurance. Alot of my friends use budget insurance companies and im always hearing them complain. State farm has always been there for me. BUT! Scott Schoeneman and his crew go above and beyond. Everybody there is so genuine and that's something you can't fake. Tiffany answered the phone when I was stranded on the side of the road after being struck head on by a giant turkey. She found me a new windshield and a rental car company right away and within an hour I was down the road. She checked in with me personally every step of the way. Through the repairs, the claims, everything. And so helpful, on point, Professional and again, genuine and nice. I can't say enough. I use them for my renters insurance too. Great folks. All of them"
"Thanks Chris - we appreciate your comments!"
Angela Olson
February 12, 2025
"Scott is knowledgeable and helpful. He and his team communicate clearly and efficiently. Highly recommend!"
"I’m glad we were able to help you with all your insurance needs Angela! We appreciate the recommendation. If you have further questions, we are always more than happy to help. It was a pleasure speaking with you and we hope to do it again soon!"
Sandra Martens
October 25, 2024
"I cannot recommend Tiffany warmly enough, she has been going above and beyond to help me every time I had an issue that needed attention. Great job and thank you, Tiffany!!!"
"We get to see Tiffany going above and beyond on a daily basis. Thanks for your kind words Sandra! "
Anton Swarm
September 26, 2024
"Tiffany and Logan have been very helpful with all of my insurance needs from car to personal umbrella to home insurance. They help make the whole process seamless and affordable."
"Thank you, Anton! I’m thrilled you’ve found Tiffany and Logan helpful. If you have any questions, please us know. - Scott"
Jackie Means
June 24, 2024
"Excellent service...all people I talked with over 7-8 months were extremely friendly and helpful....thank you so much for your help during a difficult time!"
"Response to Jackie Means: Thank you, Jackie, for your kind words! I’m glad you received excellent service and that our team was friendly and helpful throughout the past few months. We're here to support you, especially during difficult times. If you need any further assistance, please don't hesitate to reach out. We're here to help!-Scott"
Donna Danielson
June 17, 2024
"Tiffany in Scott Schoeneman's office is fantastic. I had a perplexing problem with insurance premium notices after moving to a new place and selling two old condos. She waded through lots of correspondence and solved the problem. She was so patient!"
"Thank you for working with us getting things worked out. Tiffany definitely gets the hard projects but is so good at it. Thanks Donna!"
Thomas Michalsen
March 25, 2024
"I moved all my policies to this agency 9 months ago. I told Scott he had some big shoes to fill after having been with my previous agent for 25 years. The treatment from everyone here has been wonderful. Scott, Logan, and Tiffany are courteous, timely, knowledgeable, and friendly. Recently, Tiffany went above and beyond her responsibility to clear up and handle bank requests that had nothing to do with State Farm. Wow. 100% recommend this agency."
"Thank you for your heartfelt review, Thomas! We're honored you chose our office, especially after a long-standing relationship with your previous agent. It's fantastic to hear that Logan and Tiffany have provided you with outstanding service. Tiffany's exceptional effort reflects our dedication to going above and beyond for our customers. We're thrilled to have gotten your recommendation and may be able to help whenever needed. Thank you! - Scott"
MelissaM Metzler
February 29, 2024
"Wonderful insurance agent, great customer service including Tiffany. I highly recommend. Prompt reimbursement. Thank you Team Scott!"
"We are so grateful for your review! Thank you for taking the time to share your positive feedback. Please let us know if we can help with anything further. – Scott "